SAP Knowledge Base Article - Preview

3704682 - Onboarding document generation failed due to incorrect mapping - Onboarding

Symptom

  • Onboarding document doesn't generate for the onboardee.
  • Placeholder mapping error observed in the Form Id: ABC.
  • Error in Business Process:
    • FormId: ABC, Locale: XXX, User: XXX, AsOfDate: XXX, FormTemplateCode: XXX, TemplateMappingId: XXX
    • Error message: "Error while resolving token XXX for DIRECT BINDING [key=EMPLOYEE_HRIS_GO_INVALID_FIELD_OR_ASSOCIATION, values=[toDataCollectionUserConfig.cust_address.cust_ContactAddress, ONB2Process]] Messages:[key=EMPLOYEE_HRIS_GO_INVALID_FIELD_OR_ASSOCIATION, values=[toDataCollectionUserConfig.cust_address.cust_ContactAddress, ONB2Process]]"


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Environment

SAP SuccessFactors Onboarding

Product

SAP SuccessFactors Onboarding all versions

Keywords

document generation error, placeholder mapping error, sap successfactors onboarding, direct binding error, form id, inactive, onboarding data collection user configuration, mapping error, placeholder path not maintained, document generation issue, OBX, Onboarding, Maintain Onboarding and Offboarding Document Templates, Associations, Onboarding data collection user configuration, Error while resolving token, DIRECT BINDING, EMPLOYEE_HRIS_GO_INVALID_FIELD_OR_ASSOCIATION , KBA , LOD-SF-OBX-DOC , Generation of Documents using PFS , Problem

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