SAP Knowledge Base Article - Preview

3704929 - Mandatory Event Reason Error in Job Info During Onboarding Process - Onboarding

Symptom

  • An error occurs in the business process after initiating onboarding.
  • Error message: {"responsePayload":[{"userSysId":"xxxx","hrisSaveStatus":[{"elementType":null,"key":null,"statusCode":"ERROR","errorInfo":"Event Reason is mandatory for jobInfo"}]}]}.
  • The error is related to the job info for auto-setting the event reason.


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Environment

SAP SuccessFactors Onboarding

Product

SAP SuccessFactors Onboarding all versions

Keywords

event, reason, job, info, onboarding, error, mandatory field,HRIS data, business process ,configuration , KBA , LOD-SF-OBD-INT , Integrations with Onboarding , LOD-SF-RCM , Recruiting Management , Problem

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