SAP Knowledge Base Article - Preview

3704972 - Document Information Extraction Service fails with the error "Could not get status for templates: unable to get local issuer certificate"

Symptom

SAP Build Process Automation job fails with the Document information extraction service. The error below is thrown:

Could not get status for templates: "unable to get local issuer certificate"


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Environment

  • SAP Build Process Automation
  • Document Extraction service version 
  • SAP Intelligent Robotic Process Automation

Product

Document Information Extraction, premium edition 1.0 ; SAP Build Process Automation 1.0 ; SAP Intelligent Robotic Process Automation 1.0

Keywords

unable to get local issuer certificate, Call Web Service, dox, security, patch, Root Certificate, Replacement, BTP, Cloud Foundry Environment, CF, DigiCert, keychain, SAP Build Process Automation, Document Extraction service , SAP Intelligent Robotic Process Automation, IRPA , KBA , CA-ML-IPA-SDK-DOC , Document processing vai DOX, Google Doc AI, PDF SDK , CA-ML-IPA , IPA , Problem

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