Symptom
During the dunning run in the 'Create Dunning Notices' app, the system displays the following error messages and no output is generated:
- No output possible for output item '1' due to inconsistencies.
- Sender email address can't be initial.
- Email template name can't be initial.
- Item '1': Email role 'XXXXX' for email address <email> is not valid.
As a result, dunning notices are not sent via email.
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
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Environment
SAP S/4HANA Cloud Public Edition
Product
Keywords
dunning letters, print queue, email output, output management, sender email address, email template, email role, recipient domain, SAP S/4HANA Cloud Public Edition, output parameter determination, email settings, printer settings, email recipient, maintain email address domains. , KBA , FI-AR-AR-C-2CL , Dunning/Interest (Public Cloud) , How To
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