SAP Knowledge Base Article - Public

3705127 - Absence history visibility discrepancy in Successfactors mobile application versus Web UI

Symptom

Absence history for multiple years is visible on the web UI but only current year absences are displayed on the SuccessFactors Mobile App.

Environment

SuccessFactors

EmployeeCentral

Time Off

Reproducing the Issue

  1. Log in to the web UI and observe that absence history for multiple years is visible.
  2. Log in to the SuccessFactors Mobile App with the same user and permissions.
  3. Observe that only current year absences are visible.

Cause

Resolution

The behavior is an actual system functionality and there is currently no enhancement planned to modify it. As a workaround, customers can utilize the `Absence Calendar` feature to navigate to the previous month and review the absence requests for the specific month in question.  

See Also

Refer to: Mobile Time Off Features

Keywords

absence history, web UI, SuccessFactors Mobile App, current year absences, multiple years, visibility discrepancy, mobile application limitation, planned enhancement, time off, time tracking, absence visibility, mobile app issue, absence data , KBA , LOD-SF-EC-TIM-MOB , Time Mobile , Product Enhancement

Product

SAP SuccessFactors Time Tracking all versions