SAP Knowledge Base Article - Public

3705343 - Documents failed to be migrated during Document Migration - Onboarding 1.0

Symptom

Current Document Migration Status shows Documents failed to be migrated.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Onboarding 1.0

Reproducing the Issue

  1. Perform Onboarding 1.0 Document Migration
  2. After completion, go to ONB 1.0 Dashboard > Settings > Feature Usage
  3. There are records showing as "Documents failed to be migrated" under "Current Document Migration Status"

Resolution

Prerequisite:

  • The login user must have the following permission:
  • Onboarding or Offboarding Admin Object Permissions > ONB2LegacyONB1FormData (View & Export)

Steps to Identify Failed Documents:

  1. Go to Admin Center > Import and Export Data
  2. Select "Export Data" > select Generic Object = "ONB2LegacyONB1FormData" > click on "Export"
  3. Go to  Admin Center > Scheduled Job Manager
  4. Wait until the job is completed > click on "View Details" > click on "Download Status"
  5. Open the file with name "ONB2LegacyONB1FormData.csv"
  6. Filter with column "level1=(Blanks)"
  7. The results filtered out are the documents failed to be migrated

Note: Migration failures occur when th e document is already corrupted in 1.0 Document Center. Attempting to preview such documents in Document Center usually shows the error: "Failed to load PDF document." These failures do not affect overall migration results or the usage of 2.0 DMS.

See Also

3589600 - Document Migration Tool for Onboarding 1.0 - SAP for Me

Keywords

Document Migration, Migration Status, Failed, Failure, Documents failed to be migrated, Onboarding , KBA , LOD-SF-OBD-DOC , Document Center, Documents , Problem

Product

SAP SuccessFactors Onboarding all versions