SAP Knowledge Base Article - Public

3705478 - Monitor purchase order items app displaying incorrect invoiced quantity for purchase order line items in SAP S/4HANA Cloud Public Edition

Symptom

  • The "Monitor Purchase Order Items" app displays an incorrect value for "Invoiced Quantity" for certain purchase order line items.
  • The invoiced quantity for a specific purchase order line item appears doubled in the app compared to the actual posted quantity.
  • No error messages or error codes are associated with this issue.

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. Open the "Monitor Purchase Order Items" app.
  2. Search for the relevant purchase order.
  3. Ensure the "Invoiced Quantity" column is visible.
  4. Observe the "Invoiced Quantity" value displayed for the specific purchase order line item.
  5. Open the "Display Purchase Order" app and navigate to the purchase order history for the same line item.
  6. Compare the quantity shown in the purchase order history with the "Invoiced Quantity" displayed in the "Monitor Purchase Order Items" app.
  7. Notice the discrepancy where the invoiced quantity in the app is doubled compared to the actual posted quantity.

Cause

The GRIR account maintenance documents are considered invoices by the application logic, leading to the doubling of the invoiced quantity in the "Monitor Purchase Order Items" app.

Resolution

  1. Verify whether the GRIR clearing account maintenance was intended for the purchase order line item.
  2. If the GRIR clearing account maintenance was performed incorrectly, revert the GRIR clearing document.
  3. Alternatively, perform a second GRIR account maintenance for the purchase order line item to adjust the invoice quantity to the correct value.
  4. Confirm that the GRIR account in FI is balanced after the adjustments.

Keywords

monitor purchase order items, invoiced quantity, GRIR clearing, SAP S/4HANA Cloud Public Edition, purchase order history, doubled quantity, incorrect reporting, account maintenance, FI balancing, operational procurement. , KBA , MM-IV-CA-2CL , G/L Clearing Account Maintenance (Public Cloud) , MM-PUR-GF-MON-2CL , Mass change (Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions