3705589 - "Effective From Value Should Be Before The Period "Enrolment Valid Until" Date" Error On Submitting Benefit Enrollment - Employee Central Benefits

When submitting an enrollment for a benefit after filling in the details, an error is received:

"Effective From Value Should Be Before The Period “Enrolment Valid Until” Date."

The 'Effective From' date of the enrollment looks to be correct on the enrollment UI.

SAP SuccessFactors Employee Central

SAP SuccessFactors Employee Central - Benefits

1. Log into environment
2. Go to profile > Benefits portlet
3. Select 'Enroll Now' for a benefit and fill in the enrollment details
4. Submit the enrollment & receive error

There is a business rule configured which is setting the 'Effective From' date to an invalid value.

A rule trace can be configured as per KBA 2257064 (KBA 2257064 - Employee Central - Business Rule Execution Log - SAP for Me), and the enrollment can be filled out & submitted again. The rule trace log should track all business rules running when the enrollment is being submitted, and once the error has triggered again, the rule trace log can be downloaded in order to review the rules and identify what rule may be setting the 'Effective From' date to the incorrect value. This business rule can then be adjusted to set the correct date.

KBA 2257064 - Employee Central - Business Rule Execution Log - SAP for Me

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