SAP Knowledge Base Article - Public

3705644 - userAccountInfo rule doesn't trigger

Symptom

The rule created and assigned in userAccountInfo HRIS Element doesn't trigger as per checking rule trace 

Environment

SAP SuccessFactors Employee Central

Cause

Common Problems for Business Rules in Employee Central | SAP Help Portal

Resolution

Configuration issue. Unsupported rule configuration.

Even if the system allows you to create the rule, it won't trigger.

See Also

Keywords

employee information model, manage business configuration, rule assignment, username generation, hire process, rehire process, HRIS element, business rules, SAP SuccessFactors, rule configuration, unsupported configuration, EC, SF, userAccountInfo, User Account, User, Account, Info, Model, Info Model, rule doesn't trigger, HRIS, BCUI, hire, hire wizard , KBA , LOD-SF-EC-HIR , Hire & Rehire Wizards , Problem

Product

SAP SuccessFactors Employee Central all versions