3705658 - Workflow approval behaviour when the Approver is Purged

When a user who is an approver in an active or pending workflow is permanently purged using System Identifier Purge, the approver in the workflow is automatically replaced with System user/Technical user (system user v4admin).

• SAP SuccessFactors Employee Central
  • SAP SuccessFactors Employee Central Workflows

A purged user cannot remain as an approver in a workflow. Therefore, the system replaces the deleted approver based on predefined internal logic.

This behavior is expected.

• When a manager who is serving as an approver is permanently purged using System Identifier Purge, the system automatically assigns v4admin as the approver in all active or pending workflows.
• This fallback mechanism is hard coded and cannot be configured or modified.
• The replacement is necessary to prevent workflow corruption or errors that could occur if a purged user ID remained referenced in the workflow step.
• This behavior is applicable only for workflows routed through the Manager relationship. It does not apply to workflows routed using Dynamic Groups.
• After the replacement occurs, the workflow remains accessible and can continue to be processed or reassigned by administrators.

Workflow, Purge, Approver Replacement, v4admin, System Identifier Purge, Manager Workflow Purge Behavior, Workflow Approver Fallback, Workflow Approval, Approver Purged , KBA , LOD-SF-EC-WFL , Workflows - Configuration, Tools, Objects & Rules , Problem