Symptom
Is it possible to configure multiple conditions within the Employee Short-Term Disability event?
For example, if a Hiring Manager assigned to a specific requisition is on leave for 7 days, the event should automatically reassign all their requisitions to the next-level manager. However, in another scenario, if the Hiring Manager reports directly to the CEO, the requisitions should not be reassigned to the CEO.
How can this scenario be handled within the Employee Short-Term Disability event configuration?
NOTE: - "Employee Short-Term Disability" event belongs to EC, but the scenario mentioned as example affects recruiting.
Environment
SAP SuccessFactors Recruiting Management
SAP SuccessFactors Employee Central
Cause
Event mentioned is related to EC, but the change customer is expecting affects Recruiting.
Resolution
- Intelligent Services Events trigger via business rules. The rules are executed based on changes made in the system, which subsequently trigger the events in Intelligent Services.
- Configure the conditions and events as required, similar to regular business rules. Refer to the guide for detailed instructions:
https://help.sap.com/docs/successfactors-platform/implementing-and-managing-intelligent-services/employee-central-events-for-intelligent-services?version=2505
Building these rules is part of the implementation process, which should be coordinated with the implementation partner.
For any further query, reach out to Employee Central team.
See Also
- a href="https://help.sap.com/docs/successfactors-recruiting/setting-up-and-maintaining-sap-successfactors-recruiting/subscribing-to-employee-short-term-disability-event?locale=en-us" Subscribing to Employee Short Term Disability Event | SAP Help Portal /a
- a href="https://help.sap.com/docs/successfactors-recruiting/setting-up-and-maintaining-sap-successfactors-recruiting/configuring-processing-behavior-for-short-term-disability?locale=en-us" Configuring Processing Behavior for Short Term Disability | SAP Help Portal /a
- a href="https://help.sap.com/docs/successfactors-platform/implementing-and-managing-intelligent-services/employee-long-term-disability" Employee Long Term Disability | SAP Help Portal /a
Keywords
intelligent service events, employee time off, employee long term disability, employee short term disability, time management configuration, leave tracking, leave calculation, reassignment of work, multiple conditions, sap successfactors, integration center, employee central , KBA , LOD-SF-RCM-INT , Integration Center & Intelligent Services , Problem
SAP Knowledge Base Article - Public