3705840 - Virginia state tax form not triggering for new hires in sap successfactors onboarding

• Virginia state tax forms are not being triggered for new hires residing in Virginia.
• In some cases, Maryland state tax forms are triggered instead of Virginia state tax forms.
• Federal W4 forms are being received, but state tax forms are missing.

SAP SF ONBOARDING

1. Navigate to "Manage Data > Compliance Forms" in SAP SuccessFactors Onboarding.
2. Attempt to locate the US_VA_4_2020_V1 compliance form.
3. Observe that the Virginia state tax form does not appear in the list.
4. Verify that the US W4 form is enabled.
5. Run the scheduled jobs in Provisioning:

• MDF Object Definition To DB Sync
• Onboarding Compliance Metadata Sync

1. Confirm that the Virginia state tax form is still not triggered for new hires residing in Virginia.

• The Virginia form is a state withholding form, and the associated configuration switch was disabled, preventing the form from triggering for new hires residing in Virginia.

1. Re-enable the configuration switch associated with the Virginia state withholding form in the system backend.
2. Verify that the Virginia state tax form (US_VA_4_2020_V1) appears in "Manage Data > Compliance Forms".
3. Test the functionality by onboarding a new hire residing in Virginia to ensure the Virginia state tax form is triggered correctly.

• Refer to: 3598676 - Colorado State Tax Form Did Not Trigger For New Hire - Onboarding

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