3705865 - fr_ca translation issue in tax forms affecting onboarding process in sap successfactors onboarding

• fr_ca translation of tax forms in onboarding 2.0 for Canada is not self-explanatory, causing issues in onboarding candidates who use fr_ca as their language.
• The issue affects both Preview and Production environments.
• The translation issue is observed on the candidate's screen when filling out the tax forms, not within the forms themselves.

SAP SF ONBOARDING

1. Access the onboarding 2.0 module in sap successfactors.
2. Select fr_ca as the language.
3. Navigate to the tax forms section.
4. Observe that the text displayed on the candidate's screen while filling out the form is incorrect or not self-explanatory.

The fr_ca translation for the fields displayed on the candidate's screen during the onboarding process is incorrect or unclear.

1. Confirm that the issue is related to the translation of the fields displayed on the candidate's screen during the onboarding process and not the tax forms themselves.
2. Review the screenshots provided by the user to identify the specific fields requiring translation updates.
3. Update the fr_ca translations for the identified fields in both Preview and Production environments.
4. Test the updated translations in both environments to ensure the issue is resolved.

Refer to: KBA 2088892 - Granting Support Access

fr_ca translation, onboarding 2.0, tax forms, candidate screen, sap successfactors, canada, preview environment, production environment, compliance tasks, country compliance forms, translation issue, onboarding process, fr_ca language , KBA , LOD-SF-OBX-FRM , Compliance 2.0 Country Forms (except i9&EV) , Problem