SAP Knowledge Base Article - Public

3705873 - State withholding forms assigned based on Home state instead of job location in onboarding 2.0

Symptom

  • State withholding forms are assigned to new hires based on their home state instead of their job location.
  • New hires are receiving state withholding forms for multiple states, which may not align with their job location.
  • No custom rules or logic are set up to determine state form assignment based on job location.

Environment

SAP SF ONBOARDING

Reproducing the Issue

  1. Access the onboarding dashboard in SAP SuccessFactors Onboarding 2.0.
  2. Assign state withholding forms to a new hire.
  3. Observe that the forms are assigned based on the new hire's home state instead of the job location.

Resolution

  1. The behavior of assigning state withholding forms based on the new hire's home state is standard functionality in SAP SuccessFactors Onboarding 2.0.
  2. To address the requirement of assigning forms based solely on the job location, customization of the system settings is necessary.
  3. Users can create an enhancement request to suggest changes to this functionality.
  4. Alternatively, users can contact their Customer Engagement Executive (CEE) to request the development of a custom solution tailored to their specific needs.

See Also

Keywords

state withholding forms, job location, home state, onboarding 2.0, SAP SuccessFactors, compliance forms, legal entity, customization, enhancement request, state tax forms, form assignment, country forms, withholding forms, onboarding dashboard, SAP Note , KBA , LOD-SF-OBX-FRM , Compliance 2.0 Country Forms (except i9&EV) , Problem

Product

SAP SuccessFactors Onboarding 2511