Symptom
After the creation of purchase order via intercompany, the sales order is not created automatically even though "CVI" link is established successfully between customer and vendor.
Environment
SAP S/4HANA Cloud Public Edition
Reproducing the Issue
- Create a purchase order in the selling company to the supplying company.
- Observe that the corresponding sales order in the supplying company is not automatically created in the background.
Cause
The customer is mapped to a sales organization that might not be matching the sales organization assigned under the purchase order and hence the system cannot determine which sales organization should create the sales order for.
Resolution
Ensure that a mapping exists for the customer and the sales organization assigned to the purchase order under the configuration activity "Define Internal Customer Number by Sales Organization".
If the mapping is missing, maintain the required entry and save the changes.
See Also
3671552 - Automatic Sales Order Creation through Inter-Company Transactions fails for Copied Supplier BP
Keywords
purchase order, sales order, auto-create, intercompany sales, sales organization mapping, CVI link, SAP S/4HANA Cloud Public Edition, define internal customer number, configuration activity, supplying company, selling company, define internal customer number by sales organization. , KBA , SD-SLS-SO-2CL , Sales Orders (Public Cloud) , Problem
SAP Knowledge Base Article - Public