SAP Knowledge Base Article - Public

3706113 - Accept Match Button not available for rehire on new employment for Contingent Worker

Symptom

During the rehire of an inactive Contingent worker on new employment via the Add Contingent Worker page, the Accept Match button is not displayed when only the Rehire on New Employment (by Match) permission is enabled, and only Ignore Matches is available.

Environment

SAP Successfactors Employee Central

Reproducing the Issue

Prerequisites:

  • Concurrent employment for contingent workers: Enabled
  • Permission granted:  rehire on new employment(by match)
  • Permission NOT granted: rehire inactive employee(by match)

Steps:

  1. Navigate to Add Contingent Worker page
  2. Enter details that match an inactive CWK user
  3. Match popup displays only "Ignore Matches" button
  4. "Accept Match" button does not appear

Cause

Currently, system is validating the permission "Rehire inactive employee(by match)" under manage hires/recruits even though "Rehire on new employment(by match)" permission granted.

Resolution

  • The Engineering team has created a code correction request for this issue after identifying it as a defect and is currently investigating it.
  • The code correction will ensure that the backend validates only the Rehire on new employment(by match) permission.Users will be able to rehire a contingent worker on new employment with only the New Employment permission granted.
  • Please bookmark this KBA and monitor it for future updates.

Workaround:

Please grant permission "Rehire inactive employee(by match)" under manage hires/recruits for the accept match button to appear till the issue is fixed.

See Also

Refer to: Rehiring as a Contingent Worker  

Refer to: KB0013284 - SAP SuccessFactors Contingent Workforce Management - User Assistance Documentation link

Keywords

rehire contingent worker, new employment, accept match button, rehire permissions, rehire inactive employee, contingent workforce, old employment, permission roles, rehire process, SAP SuccessFactors,INC19041425,cwk, CWK,contingent, permission, accept, button, accept match, missing, not available, ECT-266584,new employment, by match, match, add contingent worker page, add, EC, Employee central , KBA , LOD-SF-EC-CWF , Contingent Workforce , LOD-SF-EC , Employee Central , Known Error

Product

SAP SuccessFactors Employee Central all versions