3706193 - Customer Information Notes in Appointment Not Synced in Teams Integration

Symptom

Customer Information Notes in appointments is not synchronized when an appointment is created with category 'meeting'.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP Sales and Service Cloud V2

Product

SAP Sales Cloud and SAP Service Cloud Version 2 1.0

Keywords

microsoft teams, sap service cloud v2, sap sales cloud v2, ms teams integration, demo tenant, feature enablement, sap cloud integration, tenant configuration, integration enablement, microsoft teams feature , KBA , CEC-CRM-TMS , Microsoft Teams Integration , How To

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