3706238 - One-Time Customer Address Entry Limited to Single Street Field in Manage Sales Orders – Version 2 in SAP S/4HANA Cloud Public Edition

• When creating a sales order for a one-time customer using the Manage Sales Orders – Version 2 Fiori app, the address pop-up allows entry of only a single Street field.

• Additional street supplement fields (Street 2 / Street 3 / Street 4 / Street 5), which are available in SAP GUI transactions (VA01 / VA02), are not displayed.

SAP S/4HANA Cloud Public Edition

1. Access the Manage Sales Order - Version 2 Fiori app.
2. Create a new sales order and input a one-time customer number.
3. Observe the pop-up screen to input the one-time customer name and address. Only a single street field is available.

The Manage Sales Order - Version 2 Fiori app is designed to provide a simplified address entry screen for one-time customers. By design, this screen exposes only a single street field and does not support multiple street supplement fields (Street 2/3/4/5). This behavior aligns with SAP’s Fiori UX standards and is classified as a functional limitation rather than a defect.

There is no correction or configuration available to enable multiple street fields for one-time customers in Manage Sales Orders – Version 2.

This is not a system defect.

Workaround

Use one of the following alternatives if long or multi-line addresses are required:

1. SAP GUI applications Create Sales Order(VA01) and Change Sales Order(VA02)

   • Full address entry including street supplement fields

2. Business Process Adjustment

   • Use a regular Business Partner instead of a one-time customer when long addresses are frequently required

Solution / Enhancement Request

If enhanced address entry (multiple street fields or long-address support) is required within Manage Sales Orders – Version 2, the request must be submitted as a Feature Request via SAP 

 Customer Influence Portal

This is the official channel for requesting functional enhancements in SAP S/4HANA Cloud.

• Refer to: Functional Details: Manage Sales Orders - Version 2 Help Portal.
• Refer to: Multiple Address Handling in SD Documents Using SAP Business Partner Help Portal.
• Refer to: Address Determination in SD Documents Help Portal.
• Refer to: SAP Note 3373918 - All the Street Fields are not Available for Selection in the Search Results of the Business Partner.

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