3706283 - Configuring Exact Sending Time for Reminder Emails (e.g., Time-of-Day or Business Hours)

- The system sends ONB reminder emails based on a fixed schedule, and users cannot specify or control the exact sending time.
- This limitation affects business operations, as reminder emails may be sent outside working hours or misaligned with onboarding/offboarding timelines.
- Users require functionality to configure the sending time of reminder emails to align with local working hours and specific points in the onboarding journey.

SAP Successfactors Onboarding

Expected Behavior

• Onboarding reminder emails trigger based solely on activity due dates and frequency (e.g., "every 3 days before due date"), without options to specify:

  • Exact time of day (e.g., 10:00 AM).

  • Local business hours alignment.

• Custom timing tied to onboarding journey stages
  
  
• configuring the specific sending time for SAP SuccessFactors Onboarding 2.0 reminder emails, such as aligning them with local working hours or setting a precise time of day.
• At this time, `it is not currently possible to configure the exact sending time` for these reminder emails within the system's existing functionality.
  
  
• If this feature is critical for your workflow, I recommend submitting an enhancement request. This will allow our development team to consider your suggestion for future updates. You can submit the request directly through the SAP Influence portal, where customer feedback plays an essential role in shaping product improvements. 
  - 2090228 - How to Submit Ideas for SAP SuccessFactors Products 

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