3706364 - Change in Job Information field not creating new record in Compensation Information - SAP SuccessFactors Employee Central

When updating a field through History > Insert new record in Job Information, new record is not created in Compensation Information even with "Refresh Compensation Required" set to "Yes".

• SAP SuccessFactors Employee Central
• SAP SuccessFactors HCM Suite

1. Go to Job Information > History.
2. Insert a new record with an updated field value
3. Save the change.
4. After refreshing the page, check Compensation Information, no new record is created.

That is the expected behavior from our product design. When a Job Information field is updated using the History option, compensation data is not refreshed.

After setting "Refresh Compensation Required" to "Yes", perform the change in field according to the following steps:

1. Go to employee's profile;
2. Select "Take Action" or "All Actions" button;
3. Select "Change Job and Compensation Info" > "Job Information";
4. Update field value;
5. Save the change.

• SAP Guide: 
  • Changing Compensation Information with Job Information Changes | SAP Help Portal
• SAP KBA:
  • 2533954 - Changes In Job Information Initiate Refresh For Compensation Information - SAP for Me
  • 3464729 - Compensation Information will be automatically ticked after selecting position in Job Information - SAP for Me

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SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Suite all versions