SAP Knowledge Base Article - Preview

3706381 - Reset Password Page Displays in Incorrect Language - Onboarding 2.0

Symptom

  • The reset password page displays in Chinese instead of English, despite the user's locale being set to English.
  • The issue occurs after clicking the reset password link in the welcome email.
  • The welcome email is sent with the locale set to Chinese, and the reset password page reflects this locale.


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Environment

SAP SuccessFactors Onboarding

Product

SAP SuccessFactors Onboarding all versions

Keywords

reset password page, incorrect language, onboarding process, locale update, welcome email, ATS integration, SAP SuccessFactors Onboarding, userLocale, New Hire Data Review, language settings, API call, en_US, zh_CN , KBA , LOD-SF-OBX-ATS , ATS Integration , Problem

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