3706387 - Contract detail view displayed instead of quick create view in C4C system.

• Login one C4C system, when create a new Contract, the Contract Detail View is displayed.
• In some other tenant, the Quick Create View is displayed instead of the Contract Detail View.

SAP Cloud for Customer

1. Log in to the C4C tenant.
2. Go to the Contract View.
3. Click the "New" button.
4. A new Contract is created in the Detail View.

The "Create Contract in Detailed View" option had been enabled, leading to contracts opening in the Detailed View instead of Quick Create View.

1. Go to Administrator work center.
2. Go to Service and Social view.
3. Navigate to Contract Configuration.
4. Enable the "Create Contracts in Detailed View" option.

• Refer to: KBA 2842024 - Sales Quote Detail View Displayed Instead of Sales Quote Quick Create
• Refer to: KBA 2641862 - Ticket Detail View Displayed Instead of Ticket Quick Create

contract detail view, quick create view, contract configuration, create contract in detailed view, administration settings , KBA , LOD-LE-CQP-CO , Lean Sales Orders , How To

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions