SAP Knowledge Base Article - Public

3706389 - Unable to 'Preview PDF' in Adobe Livecycle Designer

Symptom

  • Preview PDF option is grayed out in Adobe LiveCycle Designer:

Environment

  • Adobe LiveCycle Designer all releases

Reproducing the Issue

  • Open any ADS form template with Adobe LiveCycle Designer.
  • Assign data file from menu bar File->Form properties->Preview->click Browse button to assign data file.
  • Try to preview PDF, but preview PDF option is grayed out.

Cause

  • Adobe reader is not installed

Resolution

  • Install Adobe Acrobat Reader.

Keywords

KBA , BC-SRV-FP , Forms Processing , Problem

Product

SAP S/4HANA Cloud Public Edition 2508

Attachments

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