3706597 - When scheduling report to Email destination, the email is not received by the mailbox even the job result is "Success"

• When scheduling reports to Email destination on CMC/BI Launchpad, set "From" as a specific email domain, the job runs successfully but the email is not received by the mailbox.
• If set "From" as any other email domains even a dummy one, the emails can be received.
• If directly send out emails from the specific domain outside BI, the emails can be received.

• SAP BusinessObjects Business Intelligence platform 4.x/2025

BO, BI, 4.x, 2025, CMC, BI Launchpad, Schedule reports, Email destination, SMTP, Domain, From, Not receive , KBA , BI-BIP-PUB , Publishing and scheduling in InfoView/BI launch pad , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem