Symptom
- Only one user encounters the error "Cannot load query / data provider 'DS_1': No service implementation available" when accessing the Lumira dashboard, while others with identical authorizations experience no issues.
- Deleting and recreating the problematic user account did not resolve the error, indicating the problem may not be tied to the user profile itself.
- The error is consistently triggered by the "DS_1" data provider, suggesting a localized configuration or access issue for this specific user.
- Lumira APS logs reflect below:
2026 01 13 16:00:04.210|ERROR [e1316893-2af2-433b-8c89-c041296a61a7]: Name or password is incorrect (repeat logon)
com.sap.conn.rfc.exceptions.RfcGetException: Name or password is incorrect (repeat logon)
at com.sap.conn.rfc.engine.RfcImp.ab_rfcerror(RfcImp.java:931)
at com.sap.conn.rfc.engine.RfcGet.ab_rfcget(RfcGet.java:194)
at com.sap.conn.rfc.engine.RfcRcv.ab_rfcreceive(RfcRcv.java:41
Read more...
Environment
- SAP BusinessObjects Business Intelligence platform (BI) 4.3 / BI 2025
- Windows/Linux
Keywords
BI, 4.3, BI2025, Lumira Dashboard, Lumira, Server, User, GUI , KBA , BI-LUM-SRV-ADM , Lumira Server BI Platform Admin, Auth, Security , Problem
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.
SAP Knowledge Base Article - Preview