Symptom
When an instructor is set to inactive but the user remains active, when going to the learning home page the user can still see the My Classes tab
Environment
SAP SuccessFactors Learning
Reproducing the Issue
- Go to Learning Administration
- Go to Instructors
- Search for any instructor who has a related user and click edit
- Untick the Active checkbox and click apply changes
- Login to Learning as the user
- My Classes tab still shows in the Learning Home page
Cause
This is as per current system design as the instructor being active or inactive does not have an impact on the accessibility of the My Classes page with all it's features, as that is tied to the user having a related instructor with the required permission workflows.
Resolution
The related instructor account can be removed on the User Details page in Learning Administration once the instructor is made inactive. This will remove the access to the My Classes tab when the user goes to their Learning Home page.
If you would like to see a different behavior for this then please submit an enhancement request as per our KBA: 2090228 - How to submit enhancement ideas for SAP SuccessFactors Products - SAP for Me
Keywords
SF, Learning, Instructor, inactive, My Classes, user, tab , KBA , LOD-SF-LMS-INS , Instructors and My Classes , Product Enhancement
SAP Knowledge Base Article - Public