SAP Knowledge Base Article - Public

3706837 - Recommend People for New Hires search doesn't work - Onboarding

Symptom

The search bar for the task Recommend People for New Hires states "there were no results".

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Navigate to Onboarding Dashboard
  2. Select candidate who has the task Recommend People for New Hires
  3. Open the task
  4. Click on the dropdown, within the "Search all employees" textbox
  5. System will state "There were no results"

Cause

Expected behaviour

Resolution

For the people search to work, there has to be information input within the search bar, such as a letter or a name. In case there isn't any information given within the search bar, the system will throw an error.

Keywords

new hire task, task, onboarding, candidate , KBA , LOD-SF-OBX-NHA , New Hire Activities (activities, tasks, buddy, equipment) , Problem

Product

SAP SuccessFactors HCM Core 2511

Attachments

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