SAP Knowledge Base Article - Public

3706881 - 'You cannot access the target page' is displayed when acting as a delegate

Symptom

When acting as a delegate and attempting to register a team member into a class from the Team View page, by clicking the 'Register' button, the message 'You cannot access the target page' is displayed.

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Log into the system >
  2. Navigate to the Learning Homepage >
  3. Select 'Act as' and choose the manager the user is a delegate of >
  4. Navigate to 'Team View' >
  5. Select a team member who has an ILT item assigned with a future class scheduled >
  6. Click on the 'Register' button >
  7. Observe the message 'You cannot access the target page' being displayed.

Cause

The 'Access Learning Plan' permission is missing under the 'Learning' section in the user's assigned role.

Resolution

Add the 'Access Learning Plan' permission to the user's assigned role.

Keywords

delegate, item registration page, registration button, user proxy role, access learning plan, permissions, team view, act as, ILT, register, learning homepage, you cannot access the target page, class , KBA , LOD-SF-LMS-USR , User Entity , LOD-SF-LMS , Learning Management System , Problem

Product

SAP SuccessFactors Learning all versions