SAP Knowledge Base Article - Preview

3706944 - When is a Business Service Management notification sent? - Cloud ALM

Symptom

  • Have Business Service Management Configured with event actions (email notification) in SAP Cloud ALM
  • Scheduled a maintenance service for system
  • The Event has been created and reflecting in our Event Calendar of Business Service Management page
  • Received an email from Business Service Management that the activity has been completed and another email for post-processing activity also being completed
  • Does SAP update the Business Service Management according to the timeline of the scheduled event or it will be updated after the completion of activity?

 


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Environment

SAP Cloud ALM

Product

SAP Cloud ALM all versions

Keywords

CALM, BSM , KBA , SV-CLM-OP-BSM , SAP Cloud ALM - Business Service Management , Problem

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