3706945 - Checkpoints: Excel issues in SAP Analytics Cloud, add-in for Microsoft Excel

1. Help document for SAP Analytics Cloud, add-in for Microsoft Excel
2. Release Plan
3. Trouble-shooting steps
4. Errors:
   1. SAC Add-in Related:
      1. add-in is outdated
      2. Get-OrganizationAddInOverrides: There was an error retrieving Add-Ins
      3. There was an error uploading the Add-in AddInOverridesCreationException
      4. SAC addin not loaded under Office Add-in - ADMIN MANAGED page
      5. Office Add-in - ADMIN MANAGED page: Cannot connect to catalog.
      6. some users get the message "No add-ins currently available' within the 'Admin Managed tab for the 'Office Add-ins'
      7. Powershell: The Organization Add-in Service sessions was not initialized. Please call the Connect - OrganizationAddInService commandlet first
      8. Powershell: CategoryInfo NotSpecified: (:) AggregationException "Loading Add-ins"
      9. Desktop version: "We can't start the add-in because it isn't set up properly. Add-in name: SAP Analytics Cloud"
      10. Web version:"We couldn't get the information needed to start this add-in" 
      11. Add-in Error Something went wrong and we couldn't start this add-in. Please try again later or contact your system administrator
      12. Microsoft 365 has been configured to prevent individual acquisition and execution of Office Store Add-ins
      13. "SAP Analytic Cloud" is not shown in Desktop version of Excel
      14. Go to Excel - More - Add-ins, the "Admin Managed" section is missing
           
   2. SAC logon Related:
      1. Go button is grayed out
      2. go! button disabled
      3. panel is empty
      4. blank screen, blank window
      5. connection failed when VPN enabled
      6. HTTP status code: Forbidden" when trying to configure the SAC tenant in PowerShell
      7. add-in restart
          
   3. SAC Function Related:
      1. live data source not found
      2. cannot access workbook
      3. Comments are not supported for this table since it has dimensions with members exceeding the admin configured limit; please contact your administrator
      4. An error occurred while loading the data sources of system <systemname>. Therefore, no data sources can be shown.
          
   4. SAC Performance Related:
      1. connection slow
      2. add-in crash due to memory limit
          
5. How to trace in Excel add-in

SAP Analytics Cloud, add-in for Microsoft Office
SAP Analytics Cloud, add-in for Microsoft Excel

SAC Add-in, Login Blank Page, SAC, excel, login, URL, SAP Analytics Cloud, add-in for Microsoft Excel, SAP Analytics Cloud, add-in for Excel, https://hcs.cloud.sap https://*.live.com https://*.online.office.de https://*.sharepoint.com System  Administration  App Integration  Trusted Origins  blank, logon, login, desktop, not working, window, browser, ie, vpn memory limit Edge, Chrome or Safari memory consumption SAP Analytics Cloud, add-in, clear cache, Mac, Microsoft Excel  ProductId 8a512e2b-c04e-4c06-9235-11b6cd59f584 OrganizationAddInOverrides AddInOverridesCreationException domain on *.officeapps.live.com AppDomains _OSF_PRIVATECATALOG_ADDINS ADMIN MANAGED MY ADD-INS landing Page Version  landingPage office&landingPageVersion=1&addinVersion=1.21.0.0&addinName=ms-store&latestAddinVersion=1.21 SAP.GETDATACOMMENT Monthly Enterprise Channel Semi-Annual Enterprise Channel Publish Data, Revert Data, SAC, Excel, Add-In, table, workbook, Planning Enabled, turned on, turned off, enable, disable, parameter, option deploy excel addin add-in not loaded , KBA , LOD-ANA-OF-XLA , SAP Analytics Cloud, add-in for Microsoft Office , LOD-ANA-OF , SAP Analytics Cloud, add-in for Microsoft Office , LOD-ANA-PL , Planning , Problem