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3707096 - Unable to "Resetting the Software Update Manager" at the beginning of the downtime

Symptom

While attempting to reset SUM at the beginning of the downtime(BEGIN-DOWNTIME), the following message appeared:

Resetting the Software Update Manager
This option cannot be performed at the current step of the procedure.


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Environment

SUM

Product

ABAP platform 1809 ; ABAP platform 1909 ; ABAP platform 2020 ; ABAP platform 2021 ; ABAP platform 2023 ; ABAP platform 2025 ; SAP ERP all versions ; SAP NetWeaver all versions ; SAP S/4HANA all versions

Keywords

SUM, downtime, reset, Resetting the Software Update Manager, BEGIN-DOWNTIME, This option cannot be performed at the current step of the procedure , KBA , BC-UPG-TLS-TLJ , Upgrade tools for Java , BC-UPG-TLS-TLA , Upgrade tools for ABAP , Problem

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