SAP Knowledge Base Article - Preview

3707128 - Locked assignments ignores the lock status and can be handed over to another technician via mobile app

Symptom

Mobile app (Android, iOS and Windows Client) ignores “Locked” state set on the Planning Board, handover and reassignment succeeds with no error message.


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Environment

SAP Field Service Management

Product

SAP Field Service Management 1.0

Keywords

despite, locked, status, possible, handover, permission, inconsistent behavior , KBA , CEC-SRV-FSM-PD , FSM Planning and Dispatching , CEC-SRV-FSM-IOS , FSM Mobile - iOS , CEC-SRV-FSM-ADR , FSM Mobile - Android , CEC-SRV-FSM-WIN , FSM Mobile - Windows , CEC-SRV-FSM-CWD , FSM Crowd Workforce , How To

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