Symptom
In ‘Billing for Down Payment’ section (Test script scope item 4E9), down payment request is only enabled for work package type "Time and Expenses", and "Fixed Price".
Environment
SAP S/4HANA Cloud Public Edition
Reproducing the Issue
- Navigate to the Plan Customer Projects app.
- Select the "Billing" tab.
- Attempt to manage down payment requests for a work package with Billing Method = Usage-Based Billing.
Cause
- In SAP S/4HANA Cloud Public Edition, the down payment process (Scope Item 4E9 – Billing for Down Payment) is designed to support only projects with work packages using Time and Expenses or Fixed Price methods.
- Usage-Based Billing is consumption-driven, and billing amounts are calculated post actual usage records. This dependency prevents the system from linking or reconciling down payments with future usage-based billing documents.
Resolution
- As an alternative, create a separate Fixed Price work package exclusively for the advance payment, while maintaining the main project billing as Usage-Based Billing.
- Submit an improvement request via SAP Customer Influence to propose enhancements to the system in regards to down payment usage options.
SAP Customer Influence Improvement Request - KBA 3578819 for detailed information on down payment processing limitations for service contracts in SAP S/4HANA Cloud Public Edition.
- KBA 3206294 for guidance on submitting feature requests for SAP S/4HANA Cloud Enterprise Portfolio and Project Management.
Keywords
billing, down payment, usage-based billing, sap s/4hana cloud, fixed price work package, time and expenses, advance payment, project billing, consumption-driven billing, predefined billing values, improvement request, sap customer influence , KBA , PPM-SCL-BIL , Project Billing (Public Cloud) , Bug Filed
Product
SAP S/4HANA Cloud Public Edition all versions
SAP Knowledge Base Article - Public