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3707379 - Outbound Delivery with Serial Number 'A' products is Goods Issued without SNs

Symptom

Products with Serial Number (SN) Requirement 'A' are picked and Goods Issue (GI) is posted.
User observes that a stuck queue in SMQ2 on ECC exists with error message below:

"Only &1 serial numbers entered instead of &2
Message no. IO304"

When checking the queue container, the SNs are only partially assigned or do not exist at all in the queue.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

  • SAP Extended Warehouse Management (SCM-EWM);
  • SAP Extended Warehouse Management Warehouse Order Processing (SCM-EWM-WOP);
  • SAP Extended Warehouse Management Delivery Processing (SCM-EWM-DLP);
  • SAP Extended Warehouse Management Interfaces (SCM-EWM-IF);
  • SAP S/4HANA.

Product

SAP Extended Warehouse Management all versions ; SAP S/4HANA all versions

Keywords

queue stuck, smq2, io 304, serial number management, SN Req. , KBA , SCM-EWM-DLP-BF-SN , Serialnummernverarbeitung , SCM-EWM-WOP-BF-SN , Serial Numbers , SCM-EWM-IF-ERP-DLP , Interface ERP Delivery Processing , Problem

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