SAP Knowledge Base Article - Preview

3707510 - Certain file extensions cannot be downloaded from File Management or Additional Files in SAP CPQ

Symptom

  • Files uploaded to File Management / Additional Files can be referenced and displayed through links in Quote tables or templates, but some file types cannot be downloaded successfully.
  • The issue may occur for specific file extensions such as:
    • .cfr
    • .text
    • Other custom or legacy file formats

  • Even though:
    • The file upload succeeds
    • The generated URL is valid
    • The hyperlink is rendered correctly

         the file may fail to download or open correctly.


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Environment

SAP CPQ

Product

SAP CPQ all versions

Keywords

file extensions, sap cpq, additional files, file management, quote table, download issue, unsupported extensions, .cfr, .text, whitelist, legacy attachments , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Problem

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