Symptom
- Files uploaded to File Management / Additional Files can be referenced and displayed through links in Quote tables or templates, but some file types cannot be downloaded successfully.
- The issue may occur for specific file extensions such as:
-
- .cfr
- .text
- Other custom or legacy file formats
- Even though:
- The file upload succeeds
- The generated URL is valid
- The hyperlink is rendered correctly
the file may fail to download or open correctly.
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Environment
SAP CPQ
Product
SAP CPQ all versions
Keywords
file extensions, sap cpq, additional files, file management, quote table, download issue, unsupported extensions, .cfr, .text, whitelist, legacy attachments , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Problem
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