Symptom
When accessing the position organization chart and clicking on the position card, the job requisition details do not appear and job requisition icon is invisible.
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
- Navigate to the Position Organization Chart.
- Locate a position with an open job requisition.
- View the job requisition icon is not visible.
- Click on the position card and observe that no job requsition details are displayed.
Cause
- Org Chart configuration is not configured to appear Job Requisition Details.
- "View Job Requisition in Position Organisation Chart and My Team Positions" permission not granted.
Resolution
- Go to Admin Center.
- Access the Org Chart Configuration tool.
- Select the Position Organization Chart tab.
- Under "Specify which sections will be displayed on the side panel, and in what order," check the "Job Requisition Details" box.
- Click Save.
- Ensure that the user has the "View Job Requisition in Position Organisation Chart and My Team Positions" permission in RBP.
Keywords
Recruiting management, job requisition, position organization chart, job requisition details, icon, button, org chart configuration, position management integration, RBP, permission, position card , KBA , LOD-SF-RCM-POS , Position Integration , Problem
Product
SAP SuccessFactors Recruiting all versions
Attachments
| 2026-01-28_14-03-06.png |
SAP Knowledge Base Article - Public