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SAP Knowledge Base Article - PreviewSymptom
Within the Opportunity, the playbook card (e.g. Survey activity) cannot be rearranged to be the first card in all phases of the playbook. The system automatically places survey cards at the end when other card types, such as tasks, are present.
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Environment
- SAP Sales Cloud Version 2
Product
SAP Sales Cloud Version 2 all versions
Keywords
survey activity, playbook card order, SAP Sales Cloud, guided selling, mandatory activities, sequence in playbooks, rearrange cards, playbook phases, opportunity, deal success card, survey card , KBA , CEC-CRM-PLA , Sales Playbook for SAP Sales/Service Cloud , Problem
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