Symptom
As per KBA 2087436 : Changing the SuccessFactors Company ID, once you try to access LMS after the company ID change, the links should get updated/corrected on their own, but that is not happening in the sealed tenants.
Environment
SAP SuccessFactors Learning
Cause
This is a Known Issue.
Resolution
The Learning engineering team has addressed the issue by correcting the backend code.
- The fix for this issue is scheduled for deployment in the 1H 2026 release.
- For release timelines, please review SAP SuccessFactors Product Release & Road Map Information.
Workaround: Please raise a ticket with the Support team. Our engineering team will execute scripts directly in the database to resolve the issue.
Click on the star icon to bookmark this article and receive updates about this issue. For more information about updates from subscribed KBAs, refer to the KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs.
See Also
- SAP SuccessFactors Product Release & Road Map Information
- SAP SuccessFactors Patches Knowledge Base
- KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs
Keywords
KI2H2025, LRN-194622, update bizX company Id, not getting updated, sealed learning tenant , KBA , LOD-SF-LMS-INT , Integrations with BizX , Known Error
SAP Knowledge Base Article - Public