SAP Knowledge Base Article - Public

3707892 - Event "Add or End Higher Duty/Temporary Assignment Missing under compensation portlet in SAP SuccessFactors Employee Central

Symptom

  • Event "Add or End Higher Duty/Temporary Assignment Missing under compensation portlet in SAP SuccessFactors Employee Central
  • Event Reason - Event "Add or End Higher Duty/Temporary Assignment Missing under compensation portlet in SAP SuccessFactors Employee Central
  • Permissions have been properly configured, and Event and Event Reason are mapped correctly. 

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

  • SAP SuccessFactors HXM Suite
  • SAP SuccessFactors Employee Central

Reproducing the Issue

  1. Go to any User
  2. Scroll to compensation portlet
  3. Click on EDIT or Insert New Record Icon
  4. Verify that the event is not displayed under the compensation portlet.
  5. Check for Event - Add Higher Duty/Temp Assignment  or End Higher Duty/Temp Assignment 
  6. Result: No Event For Add Higher Duty/Temp Assignment  or End Higher Duty/Temp Assignment  Or Event Reason - Add higher duty / Temp Assignment.

Cause

Working as design

Resolution

The admin or manager  edits an existing higher duty or temporary assignment in the system and changes the planned end date. The system updates the job information history of the corresponding higher duty or temporary assignment to reflect the updated planned end date.

Add: Manage Higher Duty or Temporary Assignment.

  1. Navigate to the employee.
  2. Click Take Action Manage Higher Duty or Temporary Assignment.
  3. To edit the Higher Duty or Temporary Assignment, select the Edit icon and provide the new planned end date of the Higher Duty or Temporary Assignment.

End: Manage Higher Duty or Temporary Assignment.

  1. Navigate to the employee.
  2. Click Take Action  Manage Higher Duty or Temporary Assignment.
  3. To end the Higher Duty or Temporary Assignment manually, select the End icon. You are prompted to provide the Termination Date and Event Reason.

    If the End button is not available, it means that the Higher Duty or Temporary Assignment has ended. Depending on your company's settings, once the workflow is approved, the employment is terminated. For more information, refer to Configuring Higher Duty or Temporary Assignment Settings.

  4. (Optional) To delete the Higher Duty or Temporary Assignment data, select the Delete icon, and select Yes when you prompted to delete the Higher Duty/Temporary Assignment. The delete action deletes all of the higher duty or temporary assignment data.
    You can submit a data purge to purge the higher duty MDF object along with the employment.

Note: 

  • The Add: Higher Duty/ Temporary Assignment option is not available for Global Assignment, Contingent Worker, Pension Payouts and for an existing Higher Duty/Temporary assignment. 
  • Higher Duty or Temporary Assignment is applicable for concurrent employments.

FAQ - Additional Information

Q) Where can I get information on this from the Guide?

A) Guide: Implementing Higher Duty or Temporary Assignment

     Chapter:  Creating a Higher Duty or Temporary Assignment

      Chapter: Editing a Higher Duty or Temporary Assignment 

      Chapter: Ending or Deleting a Higher Duty or Temporary Assignment

      Chapter: Role-Based Permissions for Implementing Higher Duty or Temporary Assignment

      Chapter: Updating the Events Picklist for Higher Duty or Temporary Assignment

See Also

  • 2396664 - Manual or Automatic event reason and workflows derivation
  • 2617429 - Event Reason Availability and Configuration in Employee Central
  • 2274816 - How to Create An Event Reason
  • 2571698 - Best practices setting up business rules for event reason derivation
  • 2461085 -  Event reasons not showing when operating on some employees 
  • 2288990 -  Event Reason unavailable for selection
  • 3262504 -  Event reason dropdown is shown as No data

Keywords

event not showing, compensation portlet, higher duty, temporary assignment, event reason, MSS Take Action, SAP SuccessFactors Employee Central, permissions, event reason configuration. , KBA , LOD-SF-EC-FOO , Foundation Objects (Organisation, Pay and Job Structures) , LOD-SF-EC-JOB-EVN , Events, Derivation & Employee Status , LOD-SF-EC-HDP , Higher Duties & Public Sector , LOD-SF-EC-CMP-EVN , Events, Derivation & Employee Status , How To

Product

SAP SuccessFactors Employee Central all versions

Attachments

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