Symptom
A workflow triggered when Initiate onboarding from the job requisition, when the approver login and try to click update button. Observe that no information is displayed in Internal Recruit of affected user.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
- SAP SuccessFactors Employee Central
- SAP SuccessFactors Employee Central -Workflow
Reproducing the Issue
- A workflow triggered when Initiate onboarding from the job requisition.
- Proxy as approver: "AAA".
- In home page click on pending approval.
- Click On update button.
- No information is displayed in Internal Recruit of affected user.
Cause
Manage Pending Hire Permission is Missing.
Resolution
Ensure that the permission manage Pending Hire is enabled under manage Permission Roles → Role → manage Hires.
Keywords
1H2026, 2H2025, INC18031855, Job requisition, Workflow, Hire ,Initiate onboarding from the job requisition, Onboarding, success factors, no data, Internal hire, ibternal recruit , KBA , LOD-SF-EC-WFL , Workflows - Configuration, Tools, Objects & Rules , LOD-SF-EC-INT , Manage Pending Hires (Integration RCM/ ONB/ OBX + UI) , LOD-SF-EC-HIR , Hire & Rehire Wizards , How To
SAP Knowledge Base Article - Public