SAP Knowledge Base Article - Public

3708022 - Internal Recruit Page Shows No User Data When Approver try to update the workflow which is triggered from "Initiate Onboarding from the Job Requisition"

Symptom

A workflow triggered when Initiate onboarding from the job requisition, when the approver login and try to click update button. Observe that no information is displayed in Internal Recruit of affected user. 

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental. 

Environment

  • SAP SuccessFactors Employee Central
  • SAP SuccessFactors Employee Central -Workflow

Reproducing the Issue

  • A workflow triggered when Initiate onboarding from the job requisition.
  • Proxy as approver: "AAA".
  • In home page click on pending approval.
  • Click On update button. 
  • No information is displayed in Internal Recruit of affected user.

       

Cause

Manage Pending Hire Permission is Missing.

Resolution

Ensure that the permission manage Pending Hire is enabled under manage Permission Roles → Role → manage Hires. 

Keywords

1H2026, 2H2025, INC18031855, Job requisition, Workflow, Hire ,Initiate onboarding from the job requisition, Onboarding, success factors, no data, Internal hire, ibternal recruit , KBA , LOD-SF-EC-WFL , Workflows - Configuration, Tools, Objects & Rules , LOD-SF-EC-INT , Manage Pending Hires (Integration RCM/ ONB/ OBX + UI) , LOD-SF-EC-HIR , Hire & Rehire Wizards , How To

Product

SAP SuccessFactors Employee Central 2511