SAP Knowledge Base Article - Preview

3708025 - Stale Sessions and the Importance of Running Table Statistics in SAP SuccessFactors Agent Performance Management

Symptom

  • This KBA outlines what stale sessions are and why running table statistics is critical in SAP SuccessFactors Agent Performance Management. 
  • Database performance issues can often be traced to two common factors: stale sessions and outdated table statistics. Understanding what these are, why they occur, and how to manage them is critical to maintaining optimal database performance and query efficiency. 


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Environment

  • SAP SuccessFactors Sales Performance Management
    • Agent Performance Management

Product

SAP SuccessFactors Agent Performance Management 2025

Keywords

gen process reports, production environment, long running reports, java.lang.NullPointerException, processing logs error, hierarchy query, database statistics, inefficient execution plans, SQL script, performance issues , KBA , CEC-SAL-APE , Agent Performance Management , How To

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