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3708071 - 405, 500, and 501 errors encountered when calling study APIs in SAP Intelligent Clinical Supply Management-Integration

Symptom

  • An error occurs when calling study APIs, resulting in a 405 error with the message: "user is not explicitly exposed as part of the service."
  • A 500 error ("internal server error") occurs when calling the API: https://core-user-provider-gxp.cfapps.eu10-004.hana.ondemand.com/api/study/v1/user?$count=true.
  • Additional APIs return a 405 error, including:
  • https://core-user-provider-gxp.cfapps.eu10-004.hana.ondemand.com/api/study/v1/CmoRoles?$count=true
  • https://core-user-provider-gxp.cfapps.eu10-004.hana.ondemand.com/api/study/v1/DistributionNetworksSiteGroupDepots?$count=true
  • https://core-user-provider-gxp.cfapps.eu10-004.hana.ondemand.com/api/study/v1/DistributionNetworksSiteGroups?$count=true
  • https://core-user-provider-gxp.cfapps.eu10-004.hana.ondemand.com/api/study/v1/PushToSPLogEntries?$count=true
  • https://core-user-provider-gxp.cfapps.eu10-004.hana.ondemand.com/api/study/v1/ScheduleWeekDays?$count=true.
  • A 501 error ("The server does not support the functionality required to fulfill the request") occurs on the following APIs:
  • https://core-user-provider-gxp.cfapps.eu10-004.hana.ondemand.com/api/study/v1/StudyTimelinePeriods?$count=true
  • https://core-user-provider-gxp.cfapps.eu10-004.hana.ondemand.com/api/study/v1/StudyTimelineSchedules?$count=true
  • https://core-user-provider-gxp.cfapps.eu10-004.hana.ondemand.com/api/study/v1/StudyTimelineTreatments?$count=true.


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Environment

SAP Intelligent Clinical Supply Management-Integration

Product

SAP Intelligent Clinical Supply Management for operations all versions

Keywords

405 error, 500 error, 501 error, study APIs, internal server error, unsupported entities, SAP Intelligent Clinical Supply Management, API documentation, ingestion development, go-live timelines, ICSM, API, APIs,  , KBA , IS-LS-ICS-OPS-INT , SAP Intelligent Clinical Supply Management- Integration , Problem

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