Symptom
Hiring Manager and Candidate names are not appearing in the dashboard.
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
- Proxy as user.
- Navigate to the dashboard.
- Observe that the Hiring manager and candidate names are not visible.
Cause
The issue is caused by a permissions and target population configuration.
Resolution
Current user does not have all the required permissions.
- Employee Data -> View edit permission for First Name, Last Name, Status, Location, Job Classification fields.
- General User Permission -> Company Info Access and User Search permissions.
- External user as target population for the admin.
- Employee Central API-> Enable below settings:
Employee Central Foundation Soap API
Employee Central HRIS SOAP API
Employee Central Foundation OData API (read-only)
Employee Central Foundation OData API (editable) - Remove Employee Export
- Remove the "Admin access to MDF OData API" Under Metadata Framework.
NOTE: Create a separate role with only User Search and Company Info Access permissions, and setting the target population to include the relevant managers, should be enough for Hiring Manager name to be visible in dashboard.
7. Finally perform below 2 refreshes:
- RBP Refresh from Provisioning under Company settings
- OData Metadata Refresh from application.
See Also
2945552 - Hiring Manager issue permission for dashboard and MPH - Onboarding
Keywords
candidate name not visible, hiring manager name not visible, dashboard issue, sap successfactors onboarding, permission issue, target population issue, employee export permission, manager details access, user search permission, company info access, onboarding, obx , KBA , LOD-SF-OBX-DBD , Dashboard , Problem
SAP Knowledge Base Article - Public