Symptom
Employee cannot receive the personal statement email notification with error message "The following employees have not received their notifications".
Environment
SAP SuccessFactors Compensation
Reproducing the Issue
- Go to Compensation Home.
- Select one compensation template.
- Go to Manage Notification.
- Send notification through email for employee.
Cause
The issue is caused by employees not having the required permissions to view their own statement.
Resolution
Add permissions for employees to view their own personal compensation statements. The specific permission path is: Employee Data -> Employee Profile -> user.personalCompensationStatement (View).
Keywords
statement notification, personal statement, email notification, send notification, email, notification, statement permission, cannot send email, cannot receive email, notification block, email block, compensation, compensation statement , KBA , LOD-SF-CMP-EML , Emails, Notifications & Alerts , Problem
SAP Knowledge Base Article - Public