SAP Knowledge Base Article - Public

3708128 - Workflow initiator not receiving notifications when a supplier invoice is approved or rejected

Symptom

Workflow initiator not receiving notifications when a supplier invoice is approved or rejected. Only when the approver is waiting for approval, the approver will receive the notification.

Environment

SAP S/4HANA Cloud Public Edition

Cause

This is standard system behavior. 

Resolution

Notifications for supplier invoices are only pushed when the approver is awaiting for approval.

There is no logic in the code that supports push notifications to workflow initiator when a supplier invoice is approved or rejected. This scenario is not supported.

Keywords

Notifications, Supplier invoice, manage workflow for supplier invoice, Workflow initiator , KBA , MM-FIO-IV-2CL , Fiori UI for Invoice Verification (Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition 2508