Symptom
Workflow initiator not receiving notifications when a supplier invoice is approved or rejected. Only when the approver is waiting for approval, the approver will receive the notification.
Environment
SAP S/4HANA Cloud Public Edition
Cause
This is standard system behavior.
Resolution
Notifications for supplier invoices are only pushed when the approver is awaiting for approval.
There is no logic in the code that supports push notifications to workflow initiator when a supplier invoice is approved or rejected. This scenario is not supported.
Keywords
Notifications, Supplier invoice, manage workflow for supplier invoice, Workflow initiator , KBA , MM-FIO-IV-2CL , Fiori UI for Invoice Verification (Public Cloud) , Problem
SAP Knowledge Base Article - Public