Symptom
- In the "Manage Maintenance Notifications and Orders" application, when setting maintenance order to "Technically Complete" (TECO), a pop-up appears with close the notification checkbox.
- The notification close checkbox is not active by default.
Environment
SAP S/4HANA Cloud Public Edition
Reproducing the Issue
- Open the "Manage Maintenance Notifications and Orders" application.
- Select maintenance order, click the "Change Order Status" button and click on "Technically Complete".
- Observe the pop-up window appears with close the notification checkbox not active.
Cause
Resolution
- Open the "Personalization" app.
- Navigate to the "EAMS Web UI" tab.
- Select "Define System Behavior for Assigned Notifications".
- Set the option to "Always Complete Notifications" for "Complete Technically".
- Note that this setting will only be effective for the current user and is not a global setting.
- Ensure that other users with the same requirement follow the same steps to configure the setting.
Keywords
Manage maintenance notifications and order applications, TECO, Technically complete, Notification close, Default activation, Personalization, EAMS Web UI, Define system behavior, Always complete notifications. , KBA , PM-FIO-2CL , Fiori User Interface (UI) for PM (Public Cloud) , PM-WOC-MN-2CL , Maintenance Notifications (Public Cloud) , How To
Product
SAP S/4HANA Cloud Public Edition all versions
SAP Knowledge Base Article - Public