SAP Knowledge Base Article - Preview

3708252 - tasks stuck at "JOB:Returning task to agent (/agent_request)" when agent upgrade failed - SAP Cloud Platform Integration for Data Services

Symptom

  • Tasks in SAP Cloud Integration for Data Services (CI-DS) are stuck at the step "JOB:Returning task to agent (/agent_request)".
  • Error messages observed during agent installation:"java.nio.file.AccessDeniedException: C:\Program Files\SAP\DataServicesAgent\admin\abap\auth.abp"
  • "Access is denied."


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Environment

SAP Cloud Integration for Data Services 1.0.11.xxxx

Keywords

tasks, HCI, stuck, ci-ds, agent installation error, access denied, AccessDeniedException , KBA , LOD-HCI-DS-AGNT , On-Premise Agent, Connectivity, Task Run errors , Problem

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