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3708507 - BI Platform CMC/BI URL not working when using TLS/SSL for HTTPS

Symptom

  • HTTPS links to BI Launchpad and CMC fail to open, while non-secure links with port 8080 work.
  • "This site can’t be reached" when accessing secure HTTPS link with port 8443.
  • Tomcat logs on Debug level:
    • javax.net.ssl|FINE|60|https-jsse-nio-8443-exec-10|2026-01-27 15:55:00.244 GMT|ClientHello.java:698|Negotiated protocol version: TLSv1.3
    • javax.net.ssl|WARNING|60|https-jsse-nio-8443-exec-10|2026-01-27 15:55:00.247 GMT|CertificateMessage.java:1063|Unable to produce CertificateVerify for signature scheme: rsa_pkcs1_sha256
      javax.net.ssl|WARNING|60|https-jsse-nio-8443-exec-10|2026-01-27 15:55:00.247 GMT|CertificateMessage.java:1048|Unsupported authentication scheme: ecdsa_secp384r1_sha384
      javax.net.ssl|WARNING|60|https-jsse-nio-8443-exec-10|2026-01-27 15:55:00.247 GMT|CertificateMessage.java:1048|Unsupported authentication scheme: rsa_pkcs1_sha384
      javax.net.ssl|WARNING|60|https-jsse-nio-8443-exec-10|2026-01-27 15:55:00.247 GMT|CertificateMessage.java:1048|Unsupported authentication scheme: rsa_pkcs1_sha512
      javax.net.ssl|ALL|60|https-jsse-nio-8443-exec-10|2026-01-27 15:55:00.247 GMT|X509Authentication.java:248|X509KeyManager class: sun.security.ssl.SunX509KeyManagerImpl
      javax.net.ssl|ALL|60|https-jsse-nio-8443-exec-10|2026-01-27 15:55:00.247 GMT|X509Authentication.java:267|No X.509 cert selected for EC
      javax.net.ssl|WARNING|60|https-jsse-nio-8443-exec-10|2026-01-27 15:55:00.247 GMT|CertificateMessage.java:1085|No available authentication scheme
      javax.net.ssl|SEVERE|60|https-jsse-nio-8443-exec-10|2026-01-27 15:55:00.247 GMT|TransportContext.java:369|Fatal (HANDSHAKE_FAILURE): No available authentication scheme


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Environment

  • SAP BusinessObjects BI Platform 4.3 

Product

SAP BusinessObjects Business Intelligence platform 4.3

Keywords

sap bo 4.3 sp05, https link failure, tls 1.3 conflict, ssl handshake failure, secure connection error, tomcat configuration, java.security file, tlsv1.2 enforcement, sapjvm security policy, sslEnabledProtocols, tomcat cache clearing. , KBA , BI-BIP-INS , Installation, Updates, Upgrade, Patching , Problem

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