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3708514 - Error during order simulation due to city name exceeding character limit in master data

Symptom

On C4C side you are facing the error message: "An internal error occurred. For error details, check MPL ID ABC in message monitoring or use the URL XXX. The pricing request cannot be processed in the external system." ( "ABC" represents a generic ID, and "XXX" represents a generic URL).

On the ERP system, the error message is "Data loss occurred when converting "DEF"" ("DEF" represents the city name).


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Environment

SAP Cloud for Customer

Keywords

order simulation, sales order, MPL ID, CPI, C4C, Cloud for Customer, ERP, city name, character limit, master data, pricing request, data loss conversion. , KBA , LOD-CRM-INT-ERP , Integration of C4C with ERP , How To

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