SAP Knowledge Base Article - Preview

3708578 - SAP Service and Asset Manager: “update error” when creating Work Order from Notification (Property ‘OrderId’ not found)

Symptom

  • When creating a Work Order (WO) from a notification, the app shows an “update error” after saving.
  • Despite the local error, the WO is created in the backend and appears in SAP Service and Asset Manager after synchronization.
  • Error text in logs: Property 'OrderId' not found in entity 'sap_mobile.MyNotificationHeader'.
  • UI message: update error.


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Environment

SAP Service and Asset Manager all version

Product

SAP Service and Asset Manager 2405

Keywords

update error, work order creation, SAP Service and Asset Manager, notification error, metadata configuration, offline mode error, synchronization issue, client-side error, custom property, ZOrderId, NotificationUpdateWorkOrderId.action, local error after save, sync successful but local error, Z-field, Z property, offline store, MDK action, binding mismatch, modify metadata configuration, align with backend. , KBA , MOB-APP-SAM , SAP Service and Asset Manager , Problem

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